Download the Softphone application. Download the Softphone application here; Double-click the Softphone application you just downloaded “magicJackSetup.dmg” Download the new firmware update. Download the new firmware updater here; Plug the magicJack device into.
Setup & Installation
Indicates there was an error with the automatic installation of your magicJack. To manually install your magicJack, please download the corresponding file for your specific magicJack.
- Drivers & Downloads Visit to the above 3. Windows Drivers & Downloads; 6. Windows Server™ 2003 R2. Information on Windows Server™ 2003 R2. ServerView for TX150 S2/TX150 S4/TX200 S2/RX100 S2/RX100 S3/RX200 S2/RX300 S2/RX600 S2/BX620 S2 Note. Update information for PRIMERGY FT-model.
- Download Software License Agreement IMPORTANT: Be sure you select the right hardware version for your router before downloading. Installing the wrong software could create configuration issues for your network.
Don’t know which type of device you have? Click here for an identification guide.
Windows Downloads:
- Original (silver/translucent) magicJack Device(Not compatible with Windows 10)
Mac Downloads:
Try these steps to resolve the issue:
- Please try a different USB port
- Click here and download this upgrade to your desktop. Once completed, double click the upgrade icon on your desktop
- Go to the control panel in Windows and click on “Add/Remove Programs”. Check for anything called musicmatch, musicmatch Jukebox or Yahoo Jukebox. If you have any, please uninstall them.
- Unplug your magicJack, wait 15 seconds, and plug it back in
- Go to My Computer and locate the magicJack drive, right click that drive then click format and click start. Unplug magicJack, wait 15 seconds, and plug magicJack back in. You will need to download the magicJack upgrade again.
Your work computer or network may block certain software applications installations. Contact your company administrator for further information.
The indicator lights are located on the top of each magicJack device. Locate the name of your device below to determine what the lights mean.
magicJack HOME/GO/Express
- Two blue lights (one solid, one blinking) means properly receiving power. If you do not see a blue light, this is an indication that it is not receiving power. Check the connection between your magicJack and the power source (power outlet or computer).
- Blinking yellow/amber light next to the Ethernet port - magicJack is connected to your modem or router and has a proper internet connection. If the yellow light is solid or off, you may have a connection problem between the magicJack and your router.
magicJack Plus/Plus 2014
- A solid blue light means properly receiving power. If you do not see a blue light, this is an indication that it is not receiving power. Check the connection between your magicJack and the power source (power outlet or computer).
- A blinking red and a blinking yellow light next to the Ethernet port – confirms a proper internet connection. If these lights are solid or off you may have a connection problem between the magicJack and your router.
Original magicJack
- A solid blue light means properly receiving power. If you do not see a blue light, your device it is not receiving power. Please check the connection between your magicJack and your computer.
Firmware is the software found within the magicJack device itself. Occasionally, this firmware may need to be updated.
- Download the file below for your device and operating system
- Plug your magicJack into your computer USB port
- Open the downloaded file and Run
Don’t know which type of device you have? Click here for an identification guide.
Windows Downloads:
- Original (silver/translucent) magicJack Device(Not compatible with Windows 10)
Mac Downloads:
In order for the magicJack device to work with Mac OS El Capitan/Sierra please follow the below steps:
Download the Softphone application
- Download the Softphone application here
- Double-click the Softphone application you just downloaded “magicJackSetup.dmg”
Download the new firmware update
- Download the new firmware updater here
- Plug the magicJack device into Mac computer (do not unplug until Step 5)
- Double-click the firmware file you just downloaded “mjisoupdate.dmg”
- Terminal will indicate the upgrade process has started, the upgrade process should take less than one minute. In Terminal you will see “[Process completed]”
- Unplug your magicJack device and then plug it back in
When registering a new magicJack device, you will be presented with an option to upgrade an existing device, if you have access time remaining that exceeds the free time that comes with your new device.
The remaining time on your current magicJack device can be transferred to a newer model during the registration process.
Upon completion of the transfer process, the device you selected to upgrade will be deactivated and no longer have the option to purchase additional service plans.
Please follow the instructions below for your operating system.
Note: Uninstalling the desktop application will not impact your service subscription. If you would like to cancel your service, please contact our Customer Care team.
Windows XP
- Click Start
- Click Control Panel
- Change to Classic view
- Click Add/Remove Programs
- Highlight magicJack
- Click Uninstall
Windows Vista and 7
- Click Start
- Click Control Panel
- Change view to Small Icons
- Click Program Features
- Highlight magicJack
- Click uninstall
Windows 8
- Right-click on the Start button (if you do not have a Start button, press the Windows key + X)
- Click Programs and Features
- Highlight magicJack
- Click Uninstall
Windows 10
- Click the Windows icon (lower left-hand corner)
- Scroll through the list of programs installed on your computer to locate magicJack
- Right-click on magicJack
- Click Uninstall
MAC
Click here to download CompleteUninstall.sh. After the download is complete, open a terminal window by navigating to /Applications/Utilities/Terminal.
In the Terminal Window, navigate to your download directory (usually Downloads) by typing cd Downloads and pressing enter. Next, type chmod+x CompleteUninstall.sh and press enter. Now type ./CompleteUninstall.sh and press enter again.
If you have had recent power outages, viruses or other computer problems, it is likely that the drivers have become damaged. Browse the list above to find the driver that matches your hardware and operating system. To see more matches, use our custom driver search engine to find the exact driver.
Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for USB Internet Phone by TigerJet. It is a software utility that will find the right driver for you - automatically.
Tigerjet Driver Uninstall
DriverGuide maintains an extensive archive of Windows drivers available for free download. We employ a team from around the world which adds hundreds of new drivers to our site every day.
How to Install Drivers
What Is Tigerjet Usb Phone
Once you download your new driver, then you need to install it. To install a driver in Windows, you will need to use a built-in utility called Device Manager. It allows you to see all of the devices recognized by your system, and the drivers associated with them.
Open Device Manager
In Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager
In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager
In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager
In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager
In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button
Install Drivers With Device Manager
Tigerjet Network Driver Download Windows 10
Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.
Select the Driver tab.
Click the Update Driver button and follow the instructions.
In most cases, you will need to reboot your computer in order for the driver update to take effect.
Visit our Driver Support Page for helpful step-by-step videos
If you are having trouble finding the right driver, stop searching and fix driver problems faster with the Automatic Driver Update Utility. Many computer problems are caused by missing or outdated device drivers, especially in Windows 10. If your deskttop or laptop is running slow, or keeps crashing or hanging, there is a good chance that updating your drivers will fix the problem. Automatic updates could save you hours of time.