Before you begin
All current software, firmware, and drivers for the Surface Pro 3; including optional WinTab drivers. Links to drivers for other Surface devices are in the Details section below. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.
Vision Port Devices Driver Downloads
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Open Start Settings Devices Printers & scanners. Select the name of the printer, and then choose Remove device. To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device.
Update the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
Select Search automatically for updated driver software.
Select Update Driver.
If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
Reinstall the device driver
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Restart your PC.
Windows will attempt to reinstall the driver.
More help
Microsoft Device Drivers
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.