User Guides
A wealth of user and quick start guides are available for download here.
The disc provided with the WWL 502 digital camera.Contains:Digital Camera Manager version 1.8.2.23Driver version 1.28.801.3 (VID2770&PID9060)ArcSoft.
Video Tutorials
We have produced a number of Video Tutorials from an introduction through to connectivity using the iON Air Pro™ range available from within this page.
Warranty
Usb Endoscope Camera software, free download - VIMICRO USB PC Camera (VC0303), EOCP Driver for Sony Eyetoy USB Camera, USB PC Camera (SN9C102), and many more programs. Introducing the Cool-iCam from iON Camera – The perfect camera for kids. Waterproof to 3m and rugged construction are just some of the features that make the Cool-iCam the perfect camera for youngsters. Even the most heavy handed children can discover how easy it is to. If you use a webcam on your Windows 10 PC then you'll need, well, something, to work alongside it and capture your photos, videos, and streams, or power your conference calls. These are some of. Visit the ion website (www.iontheaction.com) to download the latest Mac software application version. Insert a Micro SD card with at least 2MB free space into the camera. Press the Power button to turn the camera on. Connect your camera to the Mac via the camera’s USB cable.
Register your iON Air Pro™ producthere and be kept informed of firmware updates, product updates and activate your warranty.
Drivers
Driver update files are available for the iON Air Pro™ here.
FAQs
A list of frequently asked questions to get you going with your iON Air Pro™ product as easily as possible is available here.
Contact
If you need assistance and support with your iON Air Pro™ product then review the support options availablehere.
Where To Buy
If you are looking for a local stockist of the iON Air Pro™ range of products, then checkout our Where to Buy listings here.
Most Frequent Downloads
iON Camera+ App for Android Mobile App
- iON Camera is aware that the iON Camera+ App that is used for its Air Pro / Speed Pro and Snap Cam product lines is not currently available on the Google Play Store.
- You can manually download and add the application (or APK file) to your Smart Phone by clicking here to go to the Android App Download Page <.li>
iON the Home Firmware Update
Other Downloads
Air Pro™ Software for Windows Computers
- If you have a Windows/PC, your camera will automatically place the .exe file onto the SD card upon powering on the camera. Please turn the camera on and then connect it to your Windows computer with the supplied USB cable. Double click on the ion.exe application to launch the Desktop App.
- If you have any questions or issues regarding firmware please visit our FAQ.
Air Pro™ Software for MAC Computers
- If you have a MAC computer, you will need to download the APP below.
- If you have any questions or issues regarding firmware please visit our FAQ.
iON Air Pro™ 1 Software for Apple MAC
iON Air Pro 2/CamoCam/Speed Pro Software for Apple MAC
iON Air Pro™ 3 Software for Apple MAC
iON DashCam Software
- DashCam for Windows App
- Download FW Update for DashCam Windows
- Download FW Update Guide
iON SnapCam Firmware
iON SnapCam LE Firmware
Firmware FAQs
What do I do if my SnapCam freezes
You can Reset the device by holding the power button for 10-15 seconds
How do I reset the SnapCam
You can Reset the device by holding the power button for 10-15 seconds.
How do I Upgrade the Firmware on my New iON SnapCam?
For step by step instructions on how to upgrade your iON SnapCam firmware, plus video tutorials, quick start guides and SnapCam specific FAQs please see our dedicated SnapCam Support pages.
How can I update my WiFi PODZ?
*Make sure first the iON camera is up to date. To do so connect camera to PC, open iON program and select firmware check. If an update is needed, please perform the update first.
*Insert WiFi PODz in iON camera and secure PODz, but do not turn the WiFi PODz.
*Take 2 or 3 pictures. In order for the camera update to work a few photos must be taken first.
*Power WiFi PODz. WiFi PODz should be blinking indicating ready to connect.
*Connect to iON camera using your android or apple device and select WIFIPODZ. Enter password 123456789 to connect.
*Open iON Camera App from your device. You should get a message that a new firmware update is available for the WiFi PODz.
*After download, power off iON Camera and close your iON app from your smart device. From your android or apple device you must also turn off your WiFi.
*Power on your iON camera and then your iON WiFi PODz. *This is an important step. Your iON WiFi PODz LED will be solid blue for about 30 seconds, then it will blink 2 to 5 times and LED becomes solid blue again. Do not interrupt; the LED will be solid for another 30 seconds and will power off on its own. Please note the iON Camera will stay on.
*Press the iON WiFi PODz button once and the WiFi PODz will not power on. Pressed the iON WiFi PODz button a second time and the WiFi PODz will power on. The update is now complete.
*Enable your WiFi on your android or apple device and connect using the iON app.
How can I update my iON Air Pro camera using MAC?
*Make sure your iON camera is fully charged.
*Insert your memory card and power your iON product.
*Connect your camera directly to your MAC. Do not connect to USB hubs, keyboard or monitor.
*Your iON will show on your desktop as (NO NAME).
*Go to https://ioncamera.com and select your country followed by support and then drivers.
*Select iON Air Pro MAC version and confirm download.
*Once download is complete, move file to the root directly of your iON cameras memory, (NO NAME).
*Open the iON program and Select check (firmware). If an update is available select (Download).
*After download select (Install), a message remove (USB) will appear, do not disconnect yet.
*Close all windows and iON program.
*Select (eject) device.
*Disconnect the USB from back of iON camera. Your iON camera LED will flash green and red. Do not interrupt this process.
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*When the camera stop flashing wait another 30 seconds.
*Your camera is now updated and ready to use with the newest firmware.
I can’t install the Mac Software Application. It keeps saying move the application to the camera’s memory card but I already did?
If you have downloaded the file more than once, the Mac may have added a download version number to the file name and the camera is not recognizing the application file name. Rename the file without the version info. Example: Mac may have renamed ion_v1.05 as ion_v1-1.05.
How do I check or update my Air Pro Firmware using a Mac?
The Instructions will help you install the Mac Application Software on your camera and then use the Application Software to update your camera’s firmware. To Update Air Pro Software and Firmware using Mac:
1. Visit the ion website (www.iontheaction.com) to download the latest Mac software application version.
2. Insert a Micro SD card with at least 2MB free space into the camera.
3. Press the Power button to turn the camera on.
4. Connect your camera to the Mac via the camera’s USB cable.
5. Use Finder to locate and open the new device “No Name” (You should see a folder “DCIM” and the file ion.exe when you open it.)
6. Drag the downloaded file to the device in the same folder as ion.exe.
7. Double click the newly loaded file to open the Mac Application.
8. Select “Firmware Check”
9. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
How do I check or update my Air Pro Firmware using a Windows Computer?
To Update Air Pro Firmware using a Windows PC:
Download Wwl Cameras App
1. Click the Start Icon in the lower left corner of the PC Screen
2. Click/Open “Computer” from the menu
3. Take note of the current Removable Drives.
4. Turn the camera on.
5. Connect the camera to the computer via USB. (Requires a USB 2.0 port on the PC)
6. You should see a new Removable Drive be added to the “Computer” window. This is the camera.
7. Click/Open the new Removable Drive
8. Run the ion.exe application
9. Select “Firmware Check”
10. Follow the On Screen Directions exactly if the Application indicates that the firmware should be updated.
How do I know what Firmware Version my Air Pro is running?
You can make sure you are running the latest firmware by using the Firmware Check option of the Windows or Mac Software Application..
To find out the specific version number the camera is running you can follow these steps:
1. Take a single still shot with the camera.
2. On a Windows Computer – Open the Start Menu and then Computer
3. Take note of the existing Devices with Removable Storage
4. With the camera On, connect the camera to a USB 2.0 port on the computer.
5. Watch for a new device to be added to the list of Devices with Removable Storage. This is your camera which is now accessible as just another folder on the computer.
6. Open the new folder and then successive folders DCIM/100Media. You are now looking at all the image files on the camera.
7. Right click on the new Still Shot file name and select Properties
8. Select the Details Tab
9. The Firmware Version is the Program Name in the Origin Section Example: Program Name v1.16
iON Firmware Update MAC
iON Firmware Update PC
iON Wi-Fi PODZ Update